Below is our FAQ section if you can't find the answer to your question here please just email us and we'll get back to you ASAP.
What’s included with my room? +
Each room has been lovingly designed as a ‘Caribbean Fantasy’ and includes the extra touches that you naturally expect.
Quoted Room Rates Include:
Free Wireless internet service
Twice daily maid service
Turn down service
Laundry service (at additional charge)
Luxurious beds draped with mosquito netting (some rooms have four posters)
250 thread count European linens
Down pillows (hypo allergenic on request)
Full Size Custom Bath amenities
Tropical weight Bath robes
Beach basket with towels
In room tea and coffee making facilities
In room safe
Speakers for your iPhone
Selection of books and games
Pre paid mobile phone for communication around the Plantation, island and for room or pool service
Currency and Banks +
There are banks on Bequia. The currency here is Eastern Caribbean dollars with a rate of around 2.7 to the US$. You can bring US$ or EC$ which are accepted everywhere. The Firefly also accepts £ Sterling and Visa and MasterCard.
Mosquitoes & Indigenous Wild Life +
As in all tropical countries there are mosquitoes on Bequia. Generally they are not a problem and diseases such as Malaria are non-existent. There are no dangerous animals, fish or sharks in or around Bequia.
What do I need to know about tipping? +
Gratuities are always gratefully accepted however there is no need for tipping unless you feel a particular member of staff has given you service above and beyond your normal expectancy. If you do wish to tip all the staff you can include the tip on your credit card when you settle your account when checking out. That way all the staff who have contributed to your stay with us get rewarded.
Are drinks included? +
We serve complimentary juices with breakfast. Otherwise we charge for all drinks. Generally speaking, establishments that serve high end wines and Champagnes (we have some wines over a $250 a bottle) are never going to offer "drinks included". The only type of hotel that does that would be a "resort hotel" serving cheap generic brands of wine where if you drank all day it would only cost them a few dollars and cost you a hangover!
Are you on the beach? +
The hotel has its own beach which is about a five minute walk through the Plantation. However it is a bit wild and unkempt but lovely for walks and morning dips.
Most guests like to go off and explore during the day discovering Bequia’ s many beautiful beaches and hikes and then enjoy coming back to the cooling breezes and peace of the Plantation for a relax by the pool in the afternoons.
You don’t want to be on the beach in the late afternoons as that’s when the sand flies or no see ums come out to bite anyone who’s around!
How far are the other beaches? +
There are many beaches on Bequia but the main ones are mostly within a ten minute taxi ride.
What do you supply for us to take to the beach? +
Ice chest, drinks, snacks, picnics, pizza, towels, beach chairs, Frisbee, etc. If you want snorkelling equipment it can be rented from the local dive shop or let us know in advance and we can pre book it for you at cost.
Is there good snorkelling on Bequia? +
Yes, there is excellent snorkelling and diving which can be arranged through the local dive shop.
Speed boats and sail boats can be chartered to go to most islands in the Grenadines. Cost will vary.
Special dietary requests +
We can cater to most special diets. Please let us know what you require and we will do our best.
Wi-Fi & Cell phones +
There is free Wi-Fi in all rooms, the Plantation Cottage and the bar and lounge area. There is cell phone coverage over most of the island.
Electric Appliances +
The voltage here is 220-240. 50 cycles. There are UK power sockets with three straight pins. If you are from the UK – Great! If not, you need an ordinary travel adaptor to connect chargers for cell phones, laptops, I-pads etc. We supply hairdryers.